Comments Posted On Angie’s List:

  • Jason from Ankeny, IA

    Category:  Basement Waterproofing

    Work Completed Date:  July 13, 2013

    Hire Again:  Yes

    “Jeremy and crew were great to work with. They were punctual and completed the work in a short amount of time, (1 week ).”

     

  • Rosemary in Des Moines, IA

    Work Completed: May 1, 2013
    Category: Basement Waterproofing, Egress Windows
    Hire Again: Yes
    Customer Comments: “They came within a week. …. They were very thorough. They took measurements, came up with some ideas and what the concerns were in my basement, which I kind of already knew, but it made me feel better that (we) were thinking the same thing. The owner of the company came out a second time … and make sure that I was comfortable with everything that I was doing. That was really cool. …”

  • Anonymous

    Work Completed: November 1, 2009
    Categories: Basement Waterproofing
    Hire Again: Yes
    Customer Remarks: “We were much more impressed by the team that actually did the work and the foreman.  He was very receptive to our questions and concerns, and stopped back out twice after they were finished to go over them with us. Overall, we’re happy with the results and haven’t had a problem.“

  • Anonymous

    Work Completed: June 14, 2011
    Categories: Basement Waterproofing, Foundation Repair, Remodeling
    Hire Again: Yes
    Customer Comments: “This company provided the MOST complete repair at the BEST price. …. They did not try  to sell me things & repairs I did not need. ….  These guys did a great job for the money. I am COMPLETELY satisfied!”

  • Anonymous

    Work Completed: April 10, 2012
    Category: Basement Waterproofing
    Hire Again: Yes
    Customer Comments: “Great. I loved their work. They did it quickly and well. They were also significantly cheaper than competitors.”

  • Brent in Urbandale, IA

    Work Completed: May 4, 2012
    Category: Basement Waterproofing
    Hire Again: Yes
    Customer Comments: “The Better Basement Technologies guys were great, form start to finish. Work was complete to my satisfaction and in the time frame promised. It was a very good experience, I would recommend them to anyone with basement water issues.”

  • Garry in Clive, IA

    Work Completed: June 19, 2012
    Category: Basement Waterproofing Wells & Pumps
    Hire Again:  Yes
    Customer Comments: “Excellent experience. They worked with me to come up with a solution, and did the work exactly as outlined. The installation crew was very professional and efficient. They took care to minimize the mess from an inherently messy job and did the work in a timely manner. Would definitely use them again if the need arose.”

Comments from our Customers:

  • Edward S. in Huxley, IA

    SURVIVING FLOOD CONDITIONS, via email:

    “We had to only wait till this last week to see how well the BBT system would work.

       With close to 8 inches of rain total  in two days on saturated ground we stayed dry.

       I know from past experience we would have had 2 to 3 inches of water in our finished basement.

       Anyone who has had water in the basement knows the pain.   

    Thanks to your dedicated crew,

    Edward S.”

    Huxley, IA

  • Patty

    “The office staff was helpful and Expert answered all my questions. I had been treated rudely by competitor and was made to feel my basement was unimportant. It was refreshing to be treated kindly by ALL of you staff!”

  • Joe

    “Caring and considerate of my home. As a disabled veteran thank you to all who came to help me do what I was unable to do for myself.”

  • Chad

    “Very courteous and professional. Appreciate effort on a tough job. Thank you for being on time. The cleanup was awesome.”

  • Jessie

    “Hardworking, courteous and friendly communication and TRUSTWORTHY! Thanks for a great job!!”

  • Cody

    “Finished the job in a timely manner. Better Basement Technologies was the only quick and courteous company that I came across!”

  • Laura

    “Hats off to the best crew I ever had to work with! I was absolutely impressed with your company from the expert to the office personal. To the entire crew. I am amazed to find a team like yours.”

  • Elaine & Jim of West Des Moines, IA

    “Friendly, professional, knowledgable. We felt they were almost family.”

What was your impression of our Expert?

  • Warren P. in Adel, IA

    What was your impression of the installation crew?

    “Professional, courteous, worked quickly and efficiently”

  • Vickie & Paul in Carlisle, IA

    What was your impression of your Estimator?

    “REO – the Greatest. Great to get along with!  Good Guy!!”

  • Ken in Urbandale, IA

    (The Estimator) ” Knowledgeable and addressed those things I was concerned with.”

  • Bill & Betty from Prole, IA

    “The sales rep, Colin, seemed very honest and knowledgeable. We liked his demeanor. Plus, he spoke highly of his company.”

  • Frances in Des Moines, IA

    “He knows the business – very knowledgeable.”

  • Randy in Des Moines, IA

    “We were always able to come to terms agreeable to us both.”

  • Marcy

    “Straight forward, honest, professional. Expert answered all my questions. Would call on again to do additional work.”

  • Rex

    “Expert was very professional and helpful to solve problem. Will do another one of my rental properties in the future.”

  • Jerry

    “Expert did a excellent job of explaining what work needed done and how it would be accomplished. I liked the amount of support the beams give to the basement walls and the prices compared to your competitors.”

What was your impression of the installation crew?

  • Mindi in Des Moines, IA

    What was your impression of the installation crew!

    “quiet – hard working / very clean”

  • Chuck in Des Moines, IA

    When asked his impression of the installation Crew Chuck replied:  “Industrious, courteous, punctual, knowledgeable.”

  • Geraldine & Everett in Des Moines

    “They were friendly and know what they needed to do. Made sure to control dust.”

  • John

    “Workers always willing to share time with any questions. Impressed with information given and method of use.”

  • Terry & June

    “Efficient foreman, crew friendly and polite. Very happy with promptness on day of incident, to get house braced.”

  • David

    “All the crew was courteous, hard working and well coordinated. I liked the product and your business location is local. Drywallers completed work by working on Saturdays and Sundays.”

  • Linda

    “Went right to work and never stopped!!”

Overall, what was the main reason you chose Better Basement Technologies

  • Amber & Ben G. in Des Moines, IA

    Overall, what was the main reason you chose Better Basements?

    “The bid was fair versus competition- also, they told us to rebuild wall for safety & resale- didn’t push the ‘cheap” … option that does not fix the problem- I liked the open dialogue.”

  • Jeff in Des Moines, IA

    Overall, what was the main reason you chose Better Basements?

    “it is local and I trusted the consultant and I liked the website”

  • Thomas in Chariton, IA

    Overall, what was the main reason you chose Better Basements?

    “Plan & Price”

  • Rex & Chris in Knoxville, IA

    “We’ve done business with them before and were extremely happy.”

  • Heather in Altoona, IA

    “They could get our job done faster & for less $$”

  • Terry in Des Moines, Iowa

    “Better grade of materials.”

    Additional Comments: “Better Price”

  • Heidi in Runnells, Iowa

    “Best products for our basement.”

  • Lynn in Des Moines, IA

    “Your company has great customer service & marketing tools. Very organized.”

  • Judy

    “Professional, wants customer to be satisfied, went beyond basics with advice. Prompt scheduling for estimate and job.”